Support

Email is the whole of support, and it reaches a small team.

Before you write

Getting your data out

Settings, then Your data. You get a full JSON backup and a CSV of every set.

Moving to a new phone

Export on the old phone, install Kiloton on the new one, and import the file. The import shows you what it is about to change before it changes anything.

The app will not open

Your sets are written to a database file as you log them, and a crash does not empty it. Write, and we will ask for what we need.

What to put in the message
  • Which phone, and which version of Kiloton
  • What you were doing when it went wrong
  • The backup file, if the problem is about your data